Frequently Asked Questions

• What is FSBO?
• Why is PerfectHome.com.au so effective?
• Is PerfectHome.com.au a nationally-marketed web site?
• Is PerfectHome.com.au a For Sale By Owner (FSBO) franchise?
• How do buyers hear about PerfectHome.com.au?
• If I want you to list my home will you do it for me?
• What is the difference between a Member, User and the Buyer?

Sellers

• How do I become a seller?
• How much money can I really save with PerfectHome.com.au?
• Don’t I need a agent to sell my home?
• How does a For Sale By Owner transaction work?
• What do I get when I list my home with PerfectHome.com.au?
• What does it cost to list my home?
• What forms of payment do you accept for a listing?
• What type of home characteristics can I include in my listing?
• Once I submit my application online, when will my listing be active?
• I am having trouble logging into my Listing Account, can you help?
• Do I have to supply home photos for my listing?
• How long will my home be advertised?
• How can I add, edit or modify my listing?
• Do I need to notify you when my home as SOLD?
• How do I find out how many people have viewed my home?
• My house no longer seems to be listed what has happened?
• How do I list my house as sold or remove my house?
• How do I know what my home value is?
• Where can I find the necessary contracts and paperwork to sell my home?
• Where can I get pre-approved for a mortgage loan?
• Where can I find a home inspector?
• Where can I get home owner’s insurance quotes?
• Where can I find a transporting company?
• Where can I find transporting boxes and supplies?
• Where can I find selling tips?

Buyers

• How do I become a buyer?
• How do I search listings?
• Where can I get pre-approved for a mortgage?
• Where can I find a home inspector?
• Where can I get home owner’s insurance quotes?
• Where can I find a transporting company?
• Where can I find transporting boxes and supplies?
• Where can I find buying tips?

What is FSBO?
FSBO is short for “For Sale By Owner,” and is normally pronounced “Fizzbo”. The term is used to identify house, usually homes, which are sold by the owner without help from a agent. Typically, owners advertise their properties by means of web sites, classified ads and word of mouth.

Why is PerfectHome.com.au so effective?
PerfectHome.com.au offers an inexpensive and effective way to showcase your home in the Gold Coast area. PerfectHome.com.au will not only provide your home high visibility, but also help narrow down prospective buyers, based on your home photos and detailed information. Click here to learn more.

Is PerfectHome.com.au a nationally-marketed web site?
Yes. However our focus is local. PerfectHome.com.au is locally-owned and devoted to the Gold Coast, QLD area. We combine local advertising with nationwide exposure via the Internet.

Is PerfectHome.com.au a For Sale By Owner (FSBO) franchise?
No. PerfectHome.com.au is not a franchise or sub-division of any other company. We are an independent, locally-owned business focusing only on the Gold Coast, QLD area.

How do buyers hear about PerfectHome.com.au?
Buyers hear about PerfectHome.com.au in many ways, including word of mouth, search engine advertising (i.e. Goggle, American Online, Earthlink, etc.), fliers, sponsorships and site signs.

If I want you to list my house will you do it for me?
Sure we can. just send us your details .

What is the difference between a Member, User and the Buyer?
No difference at all. member, user or buyer have the same meaning at PerfectHome.com.au. They are only permitted to view listings, save search results, create favorites and contact sellers. They can not use this account to sell their properties. Member, User or Buyer account holders can not transfer or upgrade to sellers account. In order to sell, they must sign up as a sellers.

Sellers

How do I become a seller?
To become a seller, you have two choices. Each has its own advantages. If you are a independent (not an agent) then you can signup as a seller here .

On the other hand if you are an agent you may sign up here after meeting our agent criteria. To qualify for an Agent sign up and the promotion code you are required to have an ABN number with full business contact details. Please use Contact Us page to send your details before you can sign up.

How much money can I really save with PerfectHome.com.au?
Selling your own home is easy and smart! By listing your home with PerfectHome.com.au you can avoid the typical 7% agent commission…that’s $7,000 for every $100,000 sale price! Why throw that money away when you can use that as equity in your new home. When you look at the money you can keep in your pocket, you can’t afford not to list with PerfectHome.com.au!

Don’t I need a agent to sell my home?
Absolutely not. Although it may seem intimidating, PerfectHome.com.au makes selling your home on your own easy! Our Selling/Buying Resources section is a valuable asset for both buyers and sellers. To help facilitate the transaction, we recommend that you contact a Solicitor for all legal requirements, disclosures and further information on the home buying process. In some cases you may prefer to deal through a agent.

How does a For Sale By Owner transaction work?
Just like an agent-assisted sale! The seller has to

1) Attract buyers to their home,
2) Show their home to buyers and
3) negotiate the sale.

You can accomplish this by advertising your home with PerfectHome.com.au and contacting a Solicitor to help facilitate the process. And by the way…you’ll save thousands of dollars! You can also visit the List Your Home section to see How It Works.

What do I get when I list my home with PerfectHome.com.au?
A lot! Visit the List Your Home section to see What You Get.

What does it cost to list my home with PerfectHome.com.au?
Visit the List Your Home section to see What It Costs.

What forms of payment do you accept for a listing?
You have the option of paying your listing fee with your Credit/Debit Card. We provide secure Credit Card transactions online through Pay Pal, including Master Card, VISA, American Express.

What type of home characteristics can I include in my listing?
PerfectHome.com.au has a very extensive application, which allows you to display a descriptive listing of your home online. You can be as vague or specific as you’d like. Usually, the more information you provide, the better. Numerous categories make it easy for buyers to get information on your home.

Once I submit my online, when will my listing be active?
Your PerfectHome.com.au listing will be active within 1 hour of receiving your payment. In most cases it is immediate.

I am having trouble logging into my Listing Account, can you help?
Please ensure that you have the correct e-mail address and password. You entered these details when you listed your first house on PerfectHome.com.au and you should have received a confirmation e-mail with these details when you listed. If you have forgotten your password please click on the link "Forgot My Password" enter your email address (same email you have used at the time of creating your account) and your password will automatically be e-mailed to you." If you still have problems you may need to enable cookies on your browser.

Do I have to supply home photos for my listing?
Yes. Digital photos of your home (in JPEG format at 640x480 pixels for horizontal photos or 480x640 pixels for vertical photos) can be uploaded once you subscribe. Thumbnail images are created automatically on the fly.

How long will my home be advertised on PerfectHome.com.au?
This depends on your adverting budget and type of FSBO plan you choose. Some of our plans are FREE and some have Trial periods up to one full year. You can always remove your listing earlier if you choose to do so. Review the Advertising Package (What You Get) / Terms of Use for additional information.

Can I add, edit or modify my listing?
Yes. you can by logging in to your account as a seller or as an agent.

Once you are logged select 'Edit My Listing' icon in your administration account page. This will take you to 'Modify Listing' page. System automatically generates a dummy listing to get you started. Alternatively you can select 'Add Listing' after you log on and create your own individual listings.

In order to list and make your listing viewable by general public, you must complete your home details and make listing active by selecting 'Active' (it's the fourth item when you in 'Modify Listing page)

Do I need to notify you when my home as SOLD?
No you don't. Once the listing payment expires, your listing will be removed automatically.

How do I find out how many people have viewed my house ?
Your Listing displays number of times your house has been viewed on PerfectHome.com.au.

My house no longer seems to be listed what has happened?
We send out automatic renewal reminder e-mails. If you have not received this e-mail and your house advertising has expired it may be that you have entered an incorrect e-mail address on PerfectHome.com.au or your e-mail address was not working when the e-mail was sent out (for example you may have exceeded the monthly limit allocated by your Internet Service provider). If you believe then your listing has expired expired, most likely that you may still be able to renew the listing yourself. The process of renewing your listing is very simple. Simply login to your account on PerfectHome.com.au by clicking on "Manage Your Listing" . You may access your Listing profile using your username and password that you entered when you listed your house on PerfectHome.com.au (if you realize that you have an incorrect e-mail address than you may change it within your Listing Profile once you have logged in). If you are still having problems and please contact us by e-mail (info@PerfectHome.com.au).

How do I list my house as sold or remove my house?
Listing your house as sold removes all contact details. You may list your house as sold or remove your house completely through your Listing Management console after logging in.

How do I know what my home value is?
The same way a agent would…by performing a Comparative Market Analysis (CMA). Why pay an agent thousands of dollars when you can set your own selling price. Get your instant house valuation here.

Where can I find the necessary contracts and paperwork to sell my home?
You can review the links provided in the FSBO Web sites section, or contact a Solicitor for all legal requirements, disclosures and further information on the home buying process.

Where can I get pre-approved for a mortgage loan?
Visit Our Partners section for our recommended Mortgage Broker.

Where can I find a home inspector?
Visit Our Partners section for recommended Home Inspectors.

Where can I get home owner’s insurance quotes?
Visit Our Partners section to Compare Affordable Home owner’s Insurance Quotes.

Where can I find a transporting company?
Visit Our Partners section to find a Qualified Professional Transporting Company.

Where can I find transporting boxes and supplies?
Visit Our Partners section to order Wholesale Transporting Boxes and Supplies.

Where can I find selling tips?
Visit the Selling/Buying Resources section for Selling Tips.

Buyers

How do I become a buyer/user?
To become a buyer/user, all you have to do is to become a PerfectHome,com.au member. Members can search , save search results, create favorites and contact sellers. Click here now to become a member and login immediately.

How do I search listings?
It’s easy! Just click on the purple Search Listings tab at the top of the page and browse the listings. You can also narrow your search by available cities, number of bedrooms, bathrooms or price by clicking the Advanced Search button. Review Search Listings Help for additional information.

Where can I get pre-approved for a mortgage?
Visit Our Partners section for our recommended Mortgage Broker.

Where can I find a home inspector?
Visit Our Partners section for recommended Home Inspectors.

Where can I get home owner’s insurance quotes?
Visit Our Partners section to Compare Affordable Home owner’s Insurance Quotes.

Where can I find a transporting company?
Visit Our Partners section to find a Qualified Professional Transporting Company.

Where can I find transporting boxes and supplies?
Visit Our Partners section to order Wholesale Transporting Boxes and Supplies.

Where can I find buying tips?
Visit the Selling/Buying Resources section for Buying Tips.

 

Do you have another Question? Send Us an Email.